FAQs
Got questions before making the move?
We’ve answered the most common doubts from students and remote workers just like you. From housing and documents to arrival logistics, check below to get clarity on how everything works and what to expect.
FAQ
ask us
anything
What payment methods do you accept?
We accept various payment methods, including credit card, debit card, and bank transfer. Please refer to our website or contact us for the latest information.
What currency can I use to pay?
We primarily accept payments in Euros (EUR). However, you may be able to pay in your home currency through your bank, but conversion fees may apply.
How much are the services offered by UniStudent Homes?
The cost of our services varies depending on the specific services you require and your individual circumstances. Please contact us for a personalized quote.
How can I contact you if I have any questions?
If you have any questions about our services, please visit our Contact Us page. You’ll find a contact form there where you can submit your inquiry. We’ll do our best to respond to your questions promptly.
Services
Do you have partnerships with health insurance providers?
Yes, we have partnerships with reputable health insurance providers that offer coverage specifically designed for international students and residents. One of those is InternationalDoctor24H
Can I use my home country health insurance in Spain?
You may be able to use your home country health insurance in Spain, but there may be limitations or exclusions. We can help you understand your coverage options.
Do you help manage and include bills for utilities like electricity, water, gas, and Wi-Fi in the rent?
Yes, we are capable of managing your utility bills. Our team will coordinate with the utility providers on your behalf, saving you time and effort.
What types of documents can you translate?
We can translate many different kinds of documents, like school certificates, legal papers, and more. We usually translate into English, but we can also translate into other languages if you need to.
Is UniStudent Services a real estate agency?
No, UniStudent Services is not a real estate agency.
We are a relocation and student services provider specializing in assisting international students and professionals in settling in Spain.
We offer a range of services, including accommodation, visa assistance, and legal advice, but we do not directly manage or rent out properties.
Can you help me with visa and residence permit applications?
Yes, we can provide guidance and support throughout the visa and residence permit application process.
What other legal questions can you answer?
We can answer your questions about a variety of legal matters related to your stay in Spain, such as employment rights, tax regulations, and more.
Can you help me choose the best bank for my needs?
We can recommend suitable banks based on your financial situation and requirements.
Can you help me with the enrollment process for any universities?
Yes, we can assist you with filling out application forms, submitting required documents, and navigating the enrollment process.